*********** staff : ********** billing

My two year contract with Autopage expired 15 January 2015, On 07 January I phoned Autopage cancelling my contract as In Uvongo we have poor Vodacom reception. I spoke to Mr Veshan and he said as I have been a loyal customer of Autopage for almost 15 yrs he will switch my contract to MTN allowing me to keep my old cell number and also at a fee of ONLY R70 pm (for 100 min per months) with NO extra charges involved.<br> <br> The MTN sim card was to be sent via courier to me. No action took place. I again phoned 28 January then talking to Ms Trifina as Mr Veshan was on leave. She promised me that I would have the new sim card within 7 days from my phone call. Again no action.<br> <br> Again phoned in February, spoke to. Mr Veshan, he assured me that even still on Vodacom I will not be billed as per previously contract but as per R70 pm. <br> <br> On 3 March Autopage billed me R554.86 again charging me for a handset as per the old contract!! On 12 March I AGAIN phoned Mr Veshan and demanded immediate refunding of this amount as I had cancelled my previous contract. Mr Veshan spoke to Trifina and I was promised I will be refunded & the MTN sim card will be sent. STILL NO ACTION. I WANT MY REFUND & NEW SIM