*********** Staff

I opened a new cell phone R399pm cell-C contract under my aunt who already has an account with two existing contracts.<br> <br> When we arrived i was given the phone and contract with no issues. I was told i will not need to buy a new sim card and that the contract will be put on to my existing MTN sim card and number.<br> This was strange to me and i did ask about it, but was assured i do not need to buy a sim card.<br> <br> I went home with the phone and used my existing sim card and waited the usual 24 hour period for my new contract to activate on my sim card. It did not activate.<br> <br> When i got the chance, i went back to the woodlands Autopage. I was told i needed a new sim card which took over an hour to buy. I was sent home with the new sim and told to wait 24 hours for it to activate.<br> The day after purchasing i opened the package and found that the sim card issued to me was the wrong size. I went back to store to resolve this. Instead of them giving me a FREE new sim. i had to buy an adapter for the sim to fit. Costing me another R50. Total cost of traveling back and forth to the branch was around R200. My New Cell-C sim is 2 days later still not activated. No service available.