*********** EXEC HELP DESK

My wife upgraded and changed her contract in June and since then Autopage have not been able to get the contract right. I have dealt with Dion Engebly, who passes the issue around to accounts managers, with the last one being Sello Maswanganya (Manager Operations Support) to resolve. My last communication from Sello was on 16/11/2015 where he confirms that all has been resolved. Today my wife tell me her data has not been loaded.<br> YOUR SERVICE IS NOW ON A PAR WITH CELL C- TOTALLY USELESS. BOYD, IF YOUR MANAGERS ARE ***********, PLEASE CALL ME. IT CANNOT TAKE SIX MONTHS TO GET A CONTRACT RIGHT ON YOUR SYSTEM. I EXPECT A CALL TODAY AND I WANT THIS ISSUE RESOLVED PERMANENTLY. TWO WEEKS INTO THE CONTRACT I ASKED DION TO CANCEL THIS CONTRACT AND WAS TOLD IT WAS IMPOSSIBLE. SURELY SIX MONTHS DOWN THE LINE I HAVE VALID REASON TO CANCEL. I WANDER WHAT THE CONSUMER COUNCILS RESPONSE WILL BE TO THIS REQUEST, AS I SURELY HAVE ADEQUATE PROOF THAT AUTO PAGE ARE NOT HONOURING THE CONTRACT. WHY DO I HAVE TO CALL YOU EVERY MONTH? CAN I START BILLING YOU FOR MY TIME? CALL ME TODAY AT ***. THE ACCOUNT IS IN WIFE'S NAME, BUT I AM THE ONE WHO HAS TO DEAL WITH THIS COMPLAINT!