*********** and Unfriendly Staff

Altech Autopage has been nothing but uncooperative and I have received disgusting customer service to say the least. My contract was handed over to Autopage after Nashua mobile liquidated and since then I have had endless problems with my account. I get billed every month for absurd amounts and when I request for print outs of my bill it never adds up. Every month I get told different stories about the amount that I owe and no one can give me a definite answer . I have been to the pavillion store on numerous occasions and they advised they is nothing that they can do and they themselves do not understand what goes on with the accounts department and don't let me start with the call centre no one there knows what they are doing everyday its a different story. Today I asked a rude consultant Sandy to put me through to a manager, she puts me on hold and then comes back to tell me her manger is on a call and I can not hold on because she does not know how long he is going to be so I ask to speak to someone higher she then says he is in a meeting. So Altech clearly do not value their customers because how else will they explain their pathetic customer service.