*********** and *****ed!!!

On 5 June 2015 some guy from head office Autopage phoned me to say that they're willing to settle if I pay R500 of the amount due to the repairs of the Blackberry phone. According to him the phone's damages doesn't fall under the 2-year warranty. According to the manager of Autopage Somerset Mall in December 2014 this phone was irreparable and I never received the phone back again. They've only invoiced me on April 2015 and it wasn't for the repair costs on the Blackberry but for the refurbishing phone. The manager of Somerset Mall gave me the refurbishing phone for free and said it's because of the 2-year warranty on the Blackberry. I wasn't sent any quotation for the repairing of the Blackberry for me to sign with my consent that they can continue with the repairing. I wouldn't have agreed to any of this if I was told that there was any costs to it - because I'm unable to afford it and still can't because I am unemployed for over a year now. All that I can say of this is that someone *****ed up and now I must pay for it! I most assuredly don't want to have a contract with Autopage anymore!!