ML
Marlene L

1 reviews | Active since Sept 2012

30 Oct 2015, 07:05

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I've been an Autopage client for more than 10 years and decided to move to another service provider when my contract expired.<br> I gave notice, months ahead of the time, but when I tried to move my number to PAYGO, I spend lots of time being shuffled between Customer Care, Accounts and Cancellations with no-one knowing what to do.<br> Even now, 3 days after speaking to Zaheed (the only employee who knew what needed to be done), I'm still waiting for the confirmation that my cell number has been moved to PAYGO.<br> I am carrying around 2 phones now, as the number has not been ported to my new service provider.<br> I would NOT recommend Autopage to anyone who is expecting good (note not even great) customer service!!!

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