Incompetence Re debit order and poor service

Hi<br> 16 jan-went to your pavilion branch for a sim swap, advised account month in arrears as debit order was not moved across when migrated from Nashua mobile. Immediately paid dec & jan. Set up debit order effective Feb 22.<br> 09mar SMS advises line to be suspended due to non payment. Called call centre 12 mar, Linda advised could see an attempt to load a debit order, but system did not update. No one advised me. He left a msg for account dept to contact me next day-no call back, I had to call again. Lady who assisted me unsuspended line, said would set up the debit order for 22nd of month, but she would debit me immediately for feb and mar. Confirmed debit order will be effective April.<br> Account debited 15 mar for feb and mar. <br> 18 mar SMS advises again line to be suspended for non payment. Called call centre 19 mar. Tsepo confirms account now has credit balance. Told him I want someone to call me to sort out,told him of previous promise to call. Again no call back received. <br> Went to pav branch 20 mar, asked for manager, waited 10-15min, no manager came out, I left.<br> Today account debited twice -same amount paid 15 mar.<br> Pathetic service, absolute incompetence, empty promises, disgusted!!