Inclusive Contract Data Not Allocated

For the past two months I have not received my 300MB inclusive data bundle that's due on the 17th.<br> <br> The problem started on the 7th of March. I received a SMS stating that my account was credited with data. I queried this with the call center, as the data is only due on 17th March, they said it was a mistake from their side and they will look into it. This data allocation was not reversed and I never received any further feedback from the call center nor did I receive the correct allocation of data on 17 March.<br> <br> Due to non allocation of data, my April invoice reflects additional (out of bundle) data usage charges to the value of R175.12.<br> <br> This problem spilled over to April as no data was received on the 17th as per the contract. Once again, I contacted the call centre and they said they'll investigate. <br> <br> I find this unacceptable as the queries logged with the call center in March is still unanswered. Since the 20th of April, I have logged several (frustrating) calls as I have not received the data allocation due on the 17th of April. <br> <br> As a longstanding customer, I feel cheated and need this resolved before the 25th of April.<br> <br> Your urgent feedback will be appreciated.<br>