INAFFECTIVE, INIFECIENT AND PATHETIC SERVICE

<br> In the first week of June Autopage contacted me to notify that I am due for an upgrade on my device. I gave them another chance thinking this time I don't have to do anything as was told to me by the consultant. she also committed to the device being delivered within 3 to 7 days from then. it is now - 60 days later. On my Invoice for June and now for July I was billed for the undelivered device! On 23 June I lodged a request on my online profile to terminate the contract the responded on 02 July asking me if a have received the device. - 25 June I made the request via the contact centre to cancel the upgrade and to port my number to Pre paid. NOTHING HAPPENED. During July I made the same request to the contact centre. NOTHING HAPPENED.<br> on 25/07 I received an sms that the device has been dispatched and I phoned in to find out that NOTHING HAPPENED with my previous requests. i then received an sms saying the device was invoiced and cannot be reversed. I the asked to talk to a manager and twice they did not transfer me and hung up.<br> I demand to have the upgrade reversed, the charges for the device repaid, my number ported to prepaid and my contract with Autopage terminated.