AL
Annie L

1 reviews | Active since Nov 2013

08 Jun 2015, 14:53

******* activities and charges

Has anyone thought of reporting Autopage to the Ombudsman. How legal is it for Autopage to take your money for three contracts - 2 of them paid up to date. Once in arrears due to Autopage charging for ************ data charges. They have suspended all three contracts. Surely if I have paid two up in full I should have use of my service? I am told otherwise, but not one person at Autopage can substantiate this with proof. Conveniently if is one invoice so it's \"one account"yet three separate contracts. How does that work? I am going to the ombudsman. **** you Autopage. You wi"""

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Replies (1)
Autopage
Autopage's reply09 Jun 2015, 11:52
Official
Hello kiminoosh02,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage Cellular