Ignorance from Autopage

i called autopage 5 days ago to unlock my phone because it was misplace i had asked them to lock it knowing very well i have private staff in my phone, now its been days i have called them one agent told me they have unlocked the phone but they **** i tweeted them so many times but still they ignored me, i cant make calls i have been telling them this on twitter and they refuse to open my line , i really dont know what to do anymore please assist me<br> <br> would really appreciate it