Identity Theft

On the 1/09/15, I was debited with an amount of R1494.12 with Autopage reference. I have never opened an account with autopage and never been to Bedfordview. On 2/09/15, I went to bank and was provided with statement indicating the transaction which I then took to autopage centurion mall. I was told I have an account that was opened on 27/07/15, told them I did not and requested proof of application. That is when I found out that Tumi handled the application and the documents supp**** clearly show that they are ****. Tumi did not do due diligence to start with. There is no proof of residence, payslip is **** with obvious errors, bank statement is **** except it has my account number, id is **** with someone's face but it shows it's copy of a copy and all contact details does not exist. Application shows me as the contact person. I have opened a case with SAPS, checked with Home Affairs if there is a duplicate ID which they verified that it's not duplicated. I am also logging an investigation with my legal advisor, I want this Tumi investigated and want the video footage of this. I want this cleared from my ITC report and the debit order to cancelled. I want this resolved soon.