EJ
Eugene J

1 reviews | Active since Dec 2013

16 May 2015, 10:41

I've had enough of this shocking service.

AltechAutopage is simply the most pathetic company I have ever dealt with in my entire life.<br> <br> They ***** up my account transfer from Nashua, I notice the debit orders not going off, so I call them to fix it.<br> <br> I ask for statements to know what amount is outstanding so I can pay it, I don't receive any. So I simply pay the contract fee every month.<br> <br> I am disconnected every month, then I need to call them to explain the situation to be reconnected. I am told by the call centre agent they can't see why I am being disconnected. All this only to be disconnected again the next month, sometimes even 2 to 3 times!<br> <br> I received a call from the Credit Control dept, explain everything AGAIN, to be told it will be fixed now, only to receive another call a few days later threatening me that I need to settle my bill before the month is over!<br> <br> I have never been treated like this and I have had enough.

0
Replies (1)
Autopage
Autopage's reply18 May 2015, 09:51
Official
Hello MaverickSA47,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage