DV
David V

1 reviews | Active since Jun 2012

03 Dec 2015, 12:36

I refuse to pay until account is resolved

Account 1.***0<br> <br> I have three problems:<br> 1. I notified Autopage that I am changing bank details on 10 November 2015. Yet the debit order was submitted to my old bank on 01 December 2015. I have proof of all the various e-mails sent in this regard.<br> 2. My account is extremely high - this despite the fact that I specially took out a 1-gig bundle to avoid high account charges. The 1-gig was taken out at Autopage Greenstone and Mr Keith Mushave CONFIRMED that it was active and that I would not encounter another enormous bill.<br> 3. NO feedback is received from Autopage Greenstone. NO feedback is received from Heah Office. NO sms. NO e-mail. NO whattsapp. NO phone call. NOTHING.<br> <br> Herewith a promise:<br> I shall NOT allow the debit order to go through my account until such time as ALL issues have been addressed to my satisfaction.<br> <br> Contact me:<br> viljoen (dot) pharm @ gmail (dot) com<br> 08two 89six 8two38

0
Replies (1)
Autopage
Autopage's reply04 Dec 2015, 07:50
Official
Hello Vilpharm,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage