i have to phone for a stament - this is 6 months

i have had a problem with AUTOPAGE since the beginning of January 2015. i have had to phone every month since January for a copy of my statements. i have been with autopage for more that 8 years and there was no problem always got my statements via EMAIL... and then i was off the system. even the it department cant help me they are all a bunch of idiots. yes idiots...... i dont understand what is the problem. my email has not changed, in fact it appears on my invoice and statement. so how difficult can it be. JUST SEND ME MY STATEMENT EVERY MONTH LIKE YOU USE TO DO BEFORE JANUARY 2015. I AM TIRED OF HAVING TO PHONE YOU AUTOPAGE TO ASK FOR MY STATEMENT.<br> PROBLEM NO 2. i am also not receiving my itamised billing since JANUARY 2015 either...... WHAT IS WRONG WITH YOU AUTOPAGE. I AM GATVOL. <br> LEATITIA<br>