i have sent complain to OMBUDSMAN now i am tired

From: MAREMA, MPHO [Adt Security - Head Office] <br> Sent: 01 June 2015 08:27 AM<br> To: [Email Removed]<br> Subject: cell phone contract ALTECH AUTOPAGE<br> <br> Good morning <br> It all started when I took a cell phone contract with them, I paid their monthly subscription for full 24 months until I was out of contract ,then I have decided to upgrade with them. On my second upgrade I have decided to not take their airtime and I have explain to them that I don't want their airtime anymore I will pay only the cell phone .then they told me for the phone only I will pay R137.50 the was too many problems with them which I have ended cancelling the debit order and pay via EFT .while I was still paying they handed over my name to ITC .when I call then and ask they said because I am paying via EFT I need to pay my account before the 15th I tried to explain that I am not