JE
Jurgins E

1 reviews | Active since Nov 2010

31 Mar 2015, 14:22

I DON'T WANT LIMITS

I have asked on several occasions in the past to remove limits on my account and each time I'm guaranteed that they have been removed. The only guarantee I have is that it will be loaded again in a few months time.<br> <br> Last week was such an occasions where I saw that limits was loaded back onto my account which I didn't ask for. So obviously I phoned Autopage to have it removed. To my surprise on 27 Mar 2015 I now have soft limits loaded and subsequently my account gets suspended. The Agent promised that the soft limit will be removed but nothing happened over the weekend.<br> <br> I phoned Autopage again Monday the 30th of March 2015 and the limit was removed. Tuesday the 31 of March 2015 guess what the limit is back and my account suspended.<br> <br> I don't know what to do anymore.<br> <br> Please resolve the issue or cancel my account with no charge to me.

0
Replies (1)
Autopage
Autopage's reply31 Mar 2015, 15:28
Official
Hello jurginsve,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage