CvdV
Catharina van der Veldt

1 reviews | Active since Dec 2011

20 Feb 2015, 13:48

I DESPERATELY WANT OUT! NO MORE AUTO PAGE

Auto page took over Nashua clients with which I am very unhappy as I never agreed in writing. I have previously had problems with them so why should I want to deal with them again. At Nashua I had a straight 100 package at R149 p/m. Now I am continuously told I have a Top up account!! and am continuously suspended and told to top up. I want to Cancel the non existing contract which according to them expires in April. I want to change to pay as u go in order to keep my no. I phoned Customer care at 12.49 and after being cut off three times eventually spoke to retentions department and completed my call at 01.36. Although it is an 086 number I am sure I pay for for a portion of it. I last spoke to Veshan who advised me he had to confirm with his manager and would change me back to my original package and I would be able to phone out in a few minutes. Lets see what happens.<br> Cathy van der Veldt<br>

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Replies (1)
Autopage
Autopage's reply23 Feb 2015, 08:49
Official
Hello vanderveldt,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage