1 reviews | Active since Aug 2015
I can't receive calls/sms's after porting!
Almost 2 weeks ago I upgraded with autopage and because I was on vodacom and switched to cell c, they had to port my nr.Ever since the port which was suppose to be active from the 18th of Aug, I can make calls,but can't receive calls or sms's! I have phoned the guy from head office(who did my contract)multiple times and told him about the issue. Every time he told me that the port was successful. I have also been to an autopage store here in Port Elizabeth and they told me the same, that the port is in order, but then they logged something to head office and assurred me it would be fixed the next day. Well it's been a few days and still nothing is fixed.<br> According to everyone, the ports in order, yet I STILL can't receive any calls or sms's. So on Thursday I once again phoned the head office, spoke to 4 different people who kept putting me through to the next, the last guy said he needed to log it and he actually gave me a reference number. He said it will take about 48 hours. So let's see. It just feels like no one really knows how to resolve it and what ticks me off aswell is that the guy from head office knows I am struggling with this,he's got my nr at work,yet I must phone him
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
