1 reviews | Active since Nov 2015
huge data bills with no records. aug/sept 2015
I received two shocking SMS from Standard Bank regarding my Debit orders with Auto Page.<br> One dates back to 1/09/2015 where the one amount of R139.01 was correct, but on the same day a amount of R1614.37 was also debited with your reference no.<br> ***.<br> On 1/10/2015, I received another SMS from Standard Bank showing amount of R177.76 plus a shocker of R2456.00 (reference no. ***).<br> My problem was that I could lately not check my statements, because the last Autopage statement I received in Septmber 2014 by mail. I was told by the <br> Jeffreys Bay branch, that I would receive all my statements via e-mail. But that never materialized because I found out that your Statement were sent to either<br> my old e-mail address [Email Removed] which I cancelled about 12 years ago or even more strange to [Email Removed] a address I never heard of.<br> Also, when I wanted more details about those two extaordenary high charges, I was told that they could not help me.<br> Now I am asking you politely, please let me have some detailed information about my apparently usage of those internet charges.<br> I am only using my laptop with the vodacom simcard no. *** <br> mainly for e-mail.<br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
