How long before anyone answers?

4 March @10:20 No response at all on any of my previous calls. I call again. \All our consultants are busy"as always... \""Experiencing high call volumes\"" as always... \""We value your time and your call is important to us\"" as always... Evans finally answers. I follow up on the reference number provided in a previous call. Just hold on he says and I am cut off...surprise. Evans has my number but he does not call back...as always.<br> My phone was handed to Autopage for repairs on 4/01/2015<br> On 23/2 I call Ingram Micro - they are waiting for insurance approval. The cant help me but Johan form Autopage can. The phone is insured through Autopage<br> 23/2 I call Autopage - Johan Venter has left for the day. He will contact me according to Yolander Xolo. He doesn't<br> 24/2 I call again. Clementine answers. I get cut off. No-one calls back. They have my number remember.<br> I log a service request on the web help desk - I plead for a response. Nothing.<br> 27/2 No response. I call again. \""Lengton\"" picks . Call dropped. No call back. I call again. Keniloe will get Johan's manager to call me if Johan doesn't. I get a ref no! No response again.<br> I try again today and get dropped...<br> What options do I have l"""