MH
Michelle H
1 reviews | Active since Jul 2015
01 Jul 2015, 11:43
How can you bill me after my number was ported?
I ported my number from Autopage to Vodacom at the end of my contract. For the port to be successful, my contract had to have expired, it had to be in good standing, basically it had to be approved by Autopage. Forms were sent from Vodacom to Autopage on the 11th May, port was completed 13th May. <br> <br> I then received a Jun bill from Autopage. Let's not even get into how long it took for them to respond to my ticket requesting that the bill be reversed. On the 18th June I receive this closed ticket reason: \Kindly be advised port activation was received the 04/06/2015 ". On the 30th June"
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Replies (1)Autopage's replyOfficial
01 Jul 2015, 15:46Hello MichelleHutch,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Autopage's reply01 Jul 2015, 15:46
Official
Hello MichelleHutch,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
