CP
Chris P

1 reviews | Active since Aug 2011

01 Jul 2015, 13:57

Horrid Service and Thievery

AutoPage has for the past 2 months debited money from my account for absolutely no good reason. As I do no longer have any accounts or contracts with them. All of my efforts to sort it out have ended up in empty promises and once again today money is debited from my account. They say they can only pay it back in 2 weeks. Being a pensioner I can not afford this and the hassle costs me money in the amount of time I have to sit on hold waiting for someone to answer and in the money being taken out of my account.<br> <br> My son also tried sorting it out by calling for me and all he ended up with was rude people unwilling to help.<br> <br> The first debit took place at the end of May and once again today.<br> <br> This morning I asked to speak to the manager and was told he was unavailable, so that tells the Call Center agents are running the show. I was told that Ashley (The Manager) would call me back with in 2 hours its now passing the 3 hour mark.<br> <br> This is absolutely useless service and it needs to stop.

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Replies (1)
Autopage
Autopage's reply01 Jul 2015, 15:43
Official
Hello Chris du Plessis,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage