Horrible service

I would like to bring to your attention the unacceptable service that I got at Autopage Paarl branch. My contract expired the 25th of February 2015. I wanted to give Autopage notice that I want to cancel the contract but in February I was advised that it is not necessary, I can simply port my number and Autopage will release the number. However, I was told that the next month I will pay less for my contract because I will no longer be paying for my phone. That did not happen and I paid exactly the same amount the next month. This was the final straw as I have experienced several problems with autopage in the past I decided that it is now time to move on. <br> Today I phoned autopage Paarl again to make sure that my port will go through without a problem. The lady I spoke to, Celeste, then informed me that I cannot port my number if I am going to prepaid with the other service provider and that I have to come into the store to cancel my contract. She confirmed this several times although I told her that this was not the advice that I received from her colleague a month ago. She insisted that it was the only way and that I had to come in to the store. While insisting she was al