MM
Mathabathe M

1 reviews | Active since Nov 2015

26 Nov 2015, 17:12

Horrible service

I entered into a contract with autopage for 2x tablets last month in the beginning of October. They send me a delivery of 1tablet instead of 2. I had to literally beg them to send me an outstanding tablet which i have received 2 day after. Thereafter I discovered that they did not include a sim card in the other tablet. I tried to contact them telephonically on several occasions without being successful. The phone would just ring without being answered. I then sent emails to Merchan and his team members requesting for the Sim card to be delivered they did not respond to my emails. <br> Now it has been 2 months since I received a tablet without the Sim card yet they debit my account. What am I paying for? All I want is the sim card so that I can be able to move on with my life and pay for the service I receive.<br>

0
Replies (1)
Autopage
Autopage's reply01 Dec 2015, 10:31
Official
Hello Meladim,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage