1 reviews | Active since Jul 2015
HIGHLY unsatisfied Autopage customer
Good day,<br> <br> In the middle of May I took out a 24month laptop&internet contract from Autopage. <br> <br> A young lady called Rifqua, who works at the Canal Walk branch 'helped' me. But unfortunately right from the word 'connected' there seemed to be a lot more disconnections that I anticipated:<br> <br> - She did not inform me about ANYTHING regarding my new internet connection namely that I must wait 24 hours to be connected and I will NOT receive my 2GB internet because I signed up half way through the month. <br> - I used my internet for 6 days - and then it stopped. Upon struggling to get hold of them via telephone - i eventually did - I found out my internet bill was at R1200, so capped. One of the employees said this might be due to my recycled sim card (i.e I am the 2nd person to use it).When I got upset about this he said he does not know anything and the Rifqua will phone me back. She DID NOT. I had to make my way to Canal Walk, again!<br> - They could give me no proof of my internet usage and only after almost 2weeks did they confirm I did use it<br> - 1 July 2015 debit order went of for R1800 and still I HAVE NO CONNECTION! It has almost been a week. <br> <br> This is highly unprofessional. <br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
