High Bills no one can explain

For the second month in a row I've gotten an astronomical bill for my 3G. At the end of August my bill came &I fell off my chair. I use the thing to occasionally go onto Facebook & my banking at home. I put in a query for the account to be checked & all I got back was its correct - pay up. So I went home, pulled the battery out of the device & left it lying on a table for the whole of September because I wanted to see. Well blow me over if the the bill for September isn't astronomical again. I call and tell them it's impossible. So they tell me they can put a request into Vodacom but I have to sign a form. The form arrives whilst Im still talking to the Autopage consultant & it basically tells me I have to acknowledge that I used the data and that I am not allowed to use the information. Completely takes away from my Consumer Rights!!! I tell the consultant this is ridiculous & she puts the phone down on me. Lovely Customer Service. I call back & get someone else - worse attitude & in short tells me it's not their problem. Pay up. My word against theirs.<br> <br> So my choices are pay up or be black listed! Thank you Autopage for the treatment after 20 years!!!!