MG
Mariska G

1 reviews | Active since Jul 2011

02 Dec 2015, 10:36

Head office upgrade disaster

I upgrade my contract through head office. Ask them specifically I want to keep my 2Gb smart data bundle, which I found out this morning have just disappeared from my contract.<br> It cost me my time and money to phone and reactivate it. But before that is done they told me it can't be done.<br> So no I have used up all my minutes I get a month to phone you guys because you didn't do your job.<br> Second disaster no one told me the new contract is just a data line and I can't get monthly minutes bundles.<br> They just want you to sign a contract no matter what my, the clients, needs for a phone are.<br>

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Replies (1)
Autopage
Autopage's reply02 Dec 2015, 17:15
Official
Hello MG2,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage