HV
Herman V

1 reviews | Active since Aug 2013

19 May 2015, 11:03

Give me back my number

Second time I have to complain about this. Autopage not resolving the issue.<br> <br> Marco Adonis contacted me and asked for SIM detail and promised that the issue will be resolved. I provided, but received no further communication. No one responds to my follow up emails.<br> <br> I left Autopage because of the bad customer service - Nothing has changed.<br> <br> \I had a CellC contract through Autopage. When I moved to them I ported my number which I have been using for more than 10 years to them.<br> <br> When the contract expired I asked that the number be moved onto pre-paid because I was not happy with Autopage's service and was not in a rush to get a new contract.<br> <br> My phone got ****** and when I wanted to do a SIM swap over the weekend I was told that the number was not in my name and that it belonged to Autopage. The only way for me to get the number back was to get an Affidavit from the police and then proof that it is my number.<br> <br> So in short

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Replies (1)
Autopage
Autopage's reply19 May 2015, 16:55
Official
Hello hvictor,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage