FRUSTRATING -appalling service

16-Nov-2015 : 14:23 Called Auto page for the 8th time- Dikaledi tried to assist, I said I would rather speak to a Team leader on duty, there was only 1, rest was in a meeting. Asked team leader to call me back. No return call yet. Advised I will go to Hello Peter, if no call.<br> <br> 16-Nov-2015 : 13:49 Called again , still no ITC listing. call centre agent dropped the line.<br> Called back, explained my whole story again, agent said hold, and dropped the line, when I asked for his name.<br> <br> 16-Nov-2015 : 13:36 Tablet cell no: ***, 2 gig 24 mths, top up<br> <br> 12-Nov-2015 : 13:18 Called again , spoke to Calvin, still no ITC no listed.<br> <br> 09-Nov-2015 : 13:37 Called Altec , Tumelo said the TOT for the letter to be generated is 48 hrs, device was blacklisted yesterday.<br> <br> 06-Nov-2015 : 10:10 Called Altec Autopage again for letterhead showing ITC listing, as per Insurance request. Spoke to Pretty, after 30 min of her bad attitude, she eventually assisted me. Promised to send the email with the ITC listing.<br> <br> 03-Nov-2015 : 12:48 Tablet black listed at Altec Autopage, ref no: ***9 - was ******<br> Ref person : Daniel <br> <br> Business reg no -Capricorn- ***<br> ID of acc holder: ***