VL
Venecia L

1 reviews | Active since Mar 2015

26 Mar 2015, 09:51

********** Activity

On the 08 March 2013 a contract was concluded with Autopage for a laptop and 2G bundle deal. On this contract I agreed to pay R259 per month and a usage limit was set for R723.12. With my contract coming to an end in March 2015. In December 2014 I was debited an amount of R9212. I went to the bank to stop the debit of which i did not receive a statement or invoice for and immediately disputed these on the 05 January 2015 with Autopage. No concrete response or evidence were provided for the amounts debited. They then later debited me from a different account which is not authorised by myself with an amount of R5000. This was then simultaneously stopped with the bank again. Today surprising i have been debited again an amount of R10 000 from a different account again because the other account previously debited from cannot be used. Still to date, no invoices, itemised bills given has no clear identification if its my cell number in dispute, useless feedback from call centre and no sense of knowledge. Misusing access they have to my account and exercising ********** activity. I WILL NEVER RECOMMEND THIS AS A SERVICE PROVIDER!!!!. All they do best is rip people off.

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Replies (1)
Autopage
Autopage's reply26 Mar 2015, 12:45
Official
Hello Vee@101,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,