AC
Alecia C

1 reviews | Active since Nov 2011

26 Mar 2015, 06:56

***** from Nashua Mobile/Autopage

I laid a complaint on the 30/12/14 as I noticed that Autopage had been deducting an amount of R99 from my bank account.I initially had a data contract with Nashua Mobile for a R99, which I went to the store before they closed down and signed a cancellation form as my contract had expired. I also logged a call with Autopage head office but nobody got back to me, after my 1st hello Peter complaint I assumed that the matter had been resolved as no debit went off my account,only to find that today Autopage had deducted an amount of 597 from my bank account. This is absolutely ridiculous as if there was a change over from Nashua Mobile to Autopage my contract should have been for R 99 for data and not R199 for a cellphone which I don't even have. Some ********** activity has obviously been done on my name and I need for this matter to be resolved immediately and my money returned to me from Autopage as I do did not take a cellphone contract with them nor did I take 1 with Nashua Mobile. I expect for this matter to be resolved ASAP.

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Replies (1)
Autopage
Autopage's reply26 Mar 2015, 12:43
Official
Hello Aleciarc,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage