MN
Marlene N

1 reviews | Active since Dec 2015

02 Dec 2015, 13:42

*****

I had taken out two contracts at the Altech Autopage branch in Westwood mall in June 2015 to my surprise I discovered when I received a statement that 3 other contracts where taken out on my name without my consent or knowledge and I received a bill amounting to R4000. I called the call centre back and forth and was transferred from one person to the next as it appears they have a bunch of fools employed!. I had to take time off from my busy schedule go to the police station and sign a affidavit stating these werent my contracts etc which I did and to date have received no feed back. They suspended my phones without any warning and I lost R20 000 worth of business as my phones are used for business!!! To date this hasnt been resolved. I now have a bill still siting at R5400 with a promise that the manager will call me and to date nothing!!. They have committed ***** on my name and still demand payment for things that I never signed for!<br> Again today a demand sms is being send and they threaten to suspend my phone! I want URGENT FEEDBACK FROM THE MANAGING DIRECTOR as this is THEFT!!! YOU employ *******!!!!!! I am ready to SUE for the *****. UTTER ********

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Replies (1)
Autopage
Autopage's reply03 Dec 2015, 13:06
Official
Hello Marlene14,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,