DA
Delon A

1 reviews | Active since Sept 2015

22 Sept 2015, 15:05

*****

I have recently been advised that I have an outstanding cellular contract with Autopage cellular. I have spoken to the call centre on numerous times to resolve this. I have also informed them that I did not sign for a contract like this which was done in 2012 as per their records. I was told to fill in an affidavit and send them a letter disputing this contract so that they could send the information through to their ***** department. I have comp**** with this and sent them all the documents in July 2015 and only up until a week ago I received feedback and this is after me calling them to find out what is happening. They then have the audacity to tell me that this is NOT a ***** case and that I did in fact sign for this contract and that I would need to pay it. Autopage Cellular, I am requesting the signed agreement/contract that shows that I have signed for this (which I did request from the lady i spoke to last week) number or this contract in 2012. You idiots are billing me every month for something that I did not take out with you. I am getting no joy from your company and the contract that I did have with you is now fully paid up and cancelled. Can someone senior pls call me!

0
Replies (1)
Autopage
Autopage's reply25 Sept 2015, 15:09
Official
Hello delonza@,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,