AvdB
Anmerie van der Berg

1 reviews | Active since May 2013

30 Jun 2015, 15:03

*****!

I receive a huge bill every month,recently it jumped up by almost double! I started asking for an itemised bill and when I checked it,I found that I was charged for phone calls made but there was no number reflecting.I phoned (about a million times) and NO ONE can help me,Bulelane at customer services laughed at me and Jimmy told me it is impossible.. I was put through so many times that I cannot count it anymore and no resolution. I have to keep paying for these unauthorised phone calls,otherwise they disconnect my phone!I have ONLY had problems from the start,I have NO NETWORK and complained about that as well but it takes ages for them to even show an interest!!WORST COMPANY IN THE ENTIRE WORLD!!!I am fed up and am not willing to continue with this contract!I am reporting it to the NCR and police as well as this is completely and utterly UNACCEPTABLE!

0
Replies (2)
Autopage
Autopage's reply01 Jul 2015, 15:50
Official
Hello anmerie1,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,

AvdB
Anmerie van der Berg's update16 Feb 2020, 12:26
Reviewer Update
Never rep**** to my request by the way...