Forced Upgrade
I cancelled an upgrade due to uncompetitive pricing. <br> Autopage unilaterally decided to reinstate the upgrade and levy upgrade fees. They went to the extent of blocking my services despite the fact that I have made a full payment on my subscription.<br> I requested (1.12.2015) the Menlyn branch to lift the suspension on the account. <br> The consultant claimed the line would only be reactivated upon payment of outsatnding upgrade fees despite the an email confirming the upgrade cancellation.
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Autopage's replyOfficial
08 Dec 2015, 13:18Hello Macheu,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
Autopage's reply08 Dec 2015, 13:18
Official
Hello Macheu,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,