KD
Katlego D

1 reviews | Active since Apr 2014

19 May 2015, 16:51

False promises by Autopage

Since my last complain on 17 March 2015- Autopage responded informing me that the headset has been repaired and sent to Clear Water as The Glen branch has been closed. Marco Adonis from Autopage has been my contact from Autopage since my last complain and advised that the phone could be delivered to our residential address. Was really happy with the progress but was false promises. Been making follow up as to the expected delivery date via email and phone calls for over two months now and neither get responded to. Seems like Autopage only responds to public complains cause the head office call centre also hasn't been able to assist.<br> <br> This is really really frustrating. Been an Autopage customer for over 10 years and this is the treatment we get from them? Really am shocked and disgusted by their service. I have meet my side of the agreement and pay on a monthly basis for a service that hasn't been received.

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Replies (1)
Autopage
Autopage's reply20 May 2015, 08:09
Official
Hello katlego.diale,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage