BL
BIANCA L

1 reviews | Active since Nov 2012

15 May 2015, 09:07

FALSE INFORMATION AND TAKING FOREVER TO PHONE BACK

Autopage is the worst ever!!! 7 May 2015 a consultant from I-Smart phoned me for a Vodacom contract, she said on the contract i can put a prepaid number instead of taking a new number, she also said i will receive R100 airtime, 1gig data and 50 sms every month for 24 months, i received the phone 11 May and when i phoned 12May for activation Trumen told me that it was already submitted for activation, i spoke to Mati, Unathi, Stiwe, Sipiwe, Stanson and Mia all of them gave me other information, Mia was supposed to phone me back 14 May befor 17:00 i am still waiting for her call. i requested the recording cause she told me i only receive R100 airtime. they can't sell me a contract with extra and afterwards they tell me it is not the right info. i am still waiting for answers and no one is coming back to me with answers, i will not pay for the 50 sms or the 1gig data bundles,and everytime i ask to speak to a supervisor or a manager they are never available or at work, i am starting to understand why people complain so much about Autopage. i need answers and i want that contract that the lady sold me for R268.00 pm including Samsung Galaxy A3+R100 airtime +1gig data and 50 sms!!!

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Replies (1)
Autopage
Autopage's reply15 May 2015, 11:56
Official
Hello B.J Lubbe,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage