Failure to refund credit

My account with Autopage was terminated during September 2015. <br> <br> On 06/10/2015 and 25/10/2015 the amounts R216.36 and R146.64 respectively were debited from my account. As such my account has a credit balance of R352.81 ( I received an invoice to this effect from Autopage as well) <br> <br> I sent numerous emails to enquire when the credit will be paid back to me but kept receiving the following response:<br> <br> Dear Valued Customer <br> <br> Your service request with reference number *** has now been closed.<br> <br> To date I have still had no feedback from them. <br> <br> Safe to say I will never again have any dealings with Autopage.<br> <br>