Failure to perform simple task

A week before a recent trip to america, i went to my local autopage branch with another person to setup international roaming. It did seem odd that as a contract subscriber I was never able to make overseas calls. We were told that I didn't need to pay any extra charge and that it would be connected immediately, great! I left it for 2 days, then made a call from here to the States to test the roaming. No problem.<br> A few days later upon arrival in America, I found NO SERVICE on phone! The hotel has free wifi, so i emailed somebody back home to go to autopage to find out the problem. Now, they were told that i needed to come in, which of course was not possible, excuse that it would take 1 week to activate roaming!. She asked staff for MTN direct's number, told by your staff that they didn't have that either!!<br> After 1 more day of nothing, girlfriend called,gave 2 codes I had to enter into phone then switch off for 6 hours- another inconvenience. I did this and it made no difference l.<br> Back at Autopage she was told by *********** staff, that it takes 2 weeks to activate roaming. I gave up. Back in SA. I keep sim+ phone. You cancel contract. Service pathetic. spent R1k on calls. Even