1 reviews | Active since Aug 2011
Extremely poor service
Whatever you do, don't make use of Autopage Cellular! I upgraded my contract. We agreed on a black iphone 6 and to move from cell c to Vodacom. I explained to Freddy that I always run out of data, so I need a bigger data bundle with the new contract. I collected my phone - a silver iphone, so they already had the colour wrong. They also ported my contract to MTN, so mistake number 2. I could still live with that. Then my old phone went off and the new one was not activated. I phoned the Greenstone store 3 times and they promised to phone back, which they never did. I went to the store and they told me that the sim card should be Rica'd - no one mentioned that before! I Rica'd the sim card and Freddy promised everything will be working in 2 hours. Nothing worked. I went back to the store and the guy told me I did not have internet, so the phone did not activate. He activated the phone but I could not get anything to work. After much frustration I realized that they put me on a package with NO data! What do you do with an iphone without data! And after we agreed on a bigger data package. Now I am told to buy data separately or to upgrade in 6 months!
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
