FR
Frederick R

1 reviews | Active since May 2015

12 May 2015, 18:32

Extreme poor service delivery - Autopage Accounts

Extreme poor service delivery from Autopage Accounts. Credit card got replaced, initial debit order could not go off from old card. Once new card received the debit order went off. We sent proof of payment and followed up with a call to get my phone network back online. After confirmation, THE PHONE HAS BEEN DISCONNECTED 5X TIMES. Each time we are told it is their fault and the phone has been reconnected, just to get disconnected the following day, AGAIN. <br> <br> Very unhappy with the service delivery and poor admin in accounts.

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Replies (1)
Autopage
Autopage's reply13 May 2015, 13:59
Official
Hello UnhappyDerick,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage