AP
Ashlene P

1 reviews | Active since Jul 2015

30 Sept 2015, 13:27

Extension of contract WITHOUT CONSENT

I was called by Autopage asking me if I wanted to migrate to a different package, later I received an email with a copy of a migration and extension contract. I responded and clearly stated that I did not wish to extend my contract nor did I want to migrate to another package. This was on the 8th September. I did not receive a response. I sent another email on the 9th September asking Bantu the consultant to confirm with me that he had received my previous email...again No response... This morning on the 30th September, I could not call or sms from my phone and I also got a message saying that my migration is successful...I emailed Bantu again and this time he responded by saying that he would cancel the migration. No apology...nothing no date of when this cancellation would take place. This is ******* and unacceptable, extending my contract without my permission.

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Replies (1)
Autopage
Autopage's reply01 Oct 2015, 10:44
Official
Hello Ash_PH,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage