Excessive data charge not explained

I have enquired about this issue telephonically on 4-5 occasions and still nobody has reverted. Seems once you collect the money via debit order you choose not to resolve.<br> Since then I have cancelled my contract.<br> <br> I enquired about a data charge of between R9000 and R11000 or something in that region. For 1 session. I was roaming but I roam every month and have never had this. I understand R900 or something like that. The resort had free wifi so I turned my 3G off. I can only think that perhaps it was on briefly and let some data through but since it doesn't update automatically that amount is astronomical.<br> I have asked your team to look at the data billing and revert and it is now 3 months later and still no joy, explanation or confirmation and my money is in your bank.<br> Thanks for explaining and supplying the supporting info.