1 reviews | Active since Feb 2015
HI<br> on the 26th of December I called Autopage customer service to have the recurring data bundle on my line ***) upgraded from a 2GB to 3GB monthly data. i was informed that this would take effect on the 1st of Jan at the start of the new billing period. the first of Jan came and went but the data was not added to my account. I then called them the follwing week and they advised it was an error with my request not going through to the network and also that it was resolved and would take effect on the 1st of Feb. <br> I again called end of Jan just to ensure that it was on track and i was assured that it was,but on the first of feb i stil didnt get my data. i have been calling them daily since then to get this resolved and each time im told its in process and they will get back to me, which they never do, even after i logged an escalation and requested to speak to a Manager. in addition to me not having a simple thing like data added to my line i have to keep calling their call centre which is not toll free, so each time I incur extra call cost for a problem that they created. I NEED this to be relsoved today. Escalation numbers are ***. awating their URGENT respons
Best regards,
Best regards,
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