KS
Kim S

1 reviews | Active since Nov 2014

26 Mar 2015, 13:38

END OF CONTRACT - PAY AS YOU GO

I was called by a call center agent and assured I had no option but to pay another month whether I liked it or not due to the time the contract was cancelled. He then further assured me that I would need to use all existing call time and data on the phone as Autopage keeps this for themselves, they took four hundred rand for the last contract I cancelled. They assured me the phone will be off Autopage network by the 25th March 2015.<br> It is now the 26th I have used all call time, but cannot load any data or call time as Autopage will ***** it. I now sit with a new phone with a sim card I cannot use. TAKE ME OFF YOUR NETWORK so I can carry on with my life Autopage. 10 years with you is enough!<br>

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Replies (1)
Autopage
Autopage's reply26 Mar 2015, 17:16
Official
Hello kimmys,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage