JT
Jan T
1 reviews | Active since Sept 2010
23 Mar 2015, 19:05
Empty Promises - Bad Service
I am a client that Nashua Mobile Sold to Altech Autopage. On 24 Feb 2015 I requested an upgrade/port from Cell C to Vodacom. My contract ended on 12 March. Bianca (Manager) assists me & told me that the change will be released on 12 March & i will get my new phone & Sim thereafter. <br> <br> On the 14th I received my phone & Sim. I contact the call Centre & they told me it will take 2 - 24 hours to activate. <br> <br> 26+ Phone Calls later (excl land line), 137:43+ min, R119.70+ and 9+days later, I am still stuck on Cell C. Excuse range from: The manager was on leave
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Autopage's replyOfficial
24 Mar 2015, 14:07Hello dutoitjan,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Autopage's reply24 Mar 2015, 14:07
Official
Hello dutoitjan,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage