Double charged and overcharged

From the beginning of my contract, I have been overcharged by R32 on my account. It was resolved for two months and then reverted back to overcharging.<br> <br> In addition for three month's running I have been charged twice every month, with promises that it would be resolved every month. Only on threat of escalation did I receive a refund this week (of the incorrect amount). However I see that this morning I have been charged twice again.<br> <br> This is on the back of waiting over 4 weeks for my contract to be sorted out, with a promise to give me one month's free subscription (of which I had to remind them to keep this promise after it was not upheld).<br> <br> I have found that I always get friendly help but that produces NO results.<br> <br> I want to be released from my contract as I feel Autopage has consistently not upheld their side of the contract.