VB
Vanessa B

1 reviews | Active since Mar 2009

21 Apr 2015, 14:06

Double Billed!!!

I have been double billed for the device charges from my previous package. I upgraded my contract and due to an error, I was migrated earlier on the new package. So in March I was billed for all outstanding values on the device repayment. Now in April, I have been re-billed the exact same amount.<br> <br> Trying to get hold of someone to speak to is a nightmare!<br> <br>

0
Replies (1)
Autopage
Autopage's reply23 Apr 2015, 09:48
Official
Hello nessa,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,