GB
Gaye B

1 reviews | Active since Jul 2015

22 Jul 2015, 13:04

DONT EVER EXCPECT A REFUND DUE TO YOU

I have had a contract with Auto Page for many years and I am so dissapointed in their service!<br> Last year I once again upgraded my contract with Autopage and only this year did I discover that they had been charging me for Blackberry service (BIS) - I have not had a blackberry for 22 Months!!! so they had charged me BIS for 22 months amounting in an amount of R1 400.<br> <br> I called the Cresta branch as I find them quiet helpful and they advised they would refund me the R1 400 this was on the 4th May after many follow ups and phone calls I am yet to receive my refund?????<br> <br> Everytime I called they said it was loaded and would be paid...<br> <br> I would appreciate that refund in my account within 24 hours or this matter will be taken further.<br> <br>

0
Replies (1)
Autopage
Autopage's reply24 Jul 2015, 14:37
Official
Hello gbatten,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage